Assistant General Manager - Cannabis Dispensary
Garden State Botanicals Garden State Botanicals North Brunswick, NJ North Brunswick, NJ Full-time Full-time $47,500 - $52,000 a year $47,500 - $52,000 a year 3 days ago 3 days ago 3 days ago Summary/Objective The Assistant Manager, reporting directly to the General Manager, is responsible for assisting in managing all daily operations of a dispensary, leading a customer-centric team and providing clear direction to achieve company initiatives.
Additionally, the ATC Assistant Manager implements and maintains the policies and procedures of Garden State Botanicals and ensures compliance with all state and local laws and regulations.
Responsibilities include but are not limited to:
Policies, Procedures & Daily Operations Daily balancing of cash and product inventory, and training management team on cash and product inventory reconciliation.
Observing and participating in customer services on sales floor, including ATC agent productivity and customer engagement.
Auditing Communication Binder for current information and updates.
Auditing customer intake forms, for accuracy and completion.
Managing Verified Financial Hardship (VFH) program.
Maintaining compliance of all local and state regulations.
Maintaining accountability of all team members, in relation to specific job description.
Performing general office work, such as filing records, operating copy machines, and using email as correspondence.
Upholding all policies and procedures.
Requests, through ATC General Manager all facility maintenance, including HVAC, electrical, plumbing, snow removal and technology.
Providing the General Manager with feedback on inventory levels and dispensary sales on a weekly basis.
Training & Development Assist in training and development to ensure all ATC agents greet customers with a helpful, pleasant and compassionate attitude, making every interaction a positive experience.
Assist in training for team members on HIPAA and confidentiality requirements.
Assist training and development to all ATC agents to ensure proficiency in Viridian Sciences inventory management and point of sale platform and DPH Virtual Gateway system.
Ensuring that all team members are trained and current on product knowledge and proper dosage.
Ensuring that all team members are maintaining current Garden State Botanicals policies and procedures as well as all state and local laws and regulations.
Attend weekly touch bases with ATC General Manager to discuss short term objectives/action items and long-term strategic goals.
Assist in training the management team Reviewing and updating customer educational materials.
Participating in weekly management team meetings Participating in quarterly ATC team meetings.
Driving Business/Sales Reviewing sales daily and best practices to achieve goals, with team members.
Ensuring that all team members are trained on customer services, including customer intake, product knowledge and proper dosage.
Conducting 1-minute meetings, at the start of every shift, to ensure consistency in message and goals.
Assessing management team skills to lead the floor, as well as delegate tasks and drive sales.
Ensuring that all supply orders are submitted to accounting in a timely manner.
Delivering excellent and compassionate customer services.
Developing Garden State Botanicals customer loyalty and retention.
Preparing and fulfilling customer home delivery order Assist in coordinating customer home delivery schedule with Delivery Manager.
Company Culture Being a brand ambassador and training team members to represent the brand appropriately.
Implement and participate in community outreach programs, building relationships with community leaders and trust from our neighbors.
Following and implementing Garden State Botanicals core values, including respect, diversity, sustainability, research and service.
Ensuring that all team members are adhering to Garden State Botanicals cultural principles.
Responsible for maintaining ATC aesthetic according to Garden State Botanicals brand, including music selection and daily ATC cleanliness.
Fostering a highly motivated team environment.
Implementing brand sales marketing strategies.
Controlling & Preventing Loss Ensuring that all team members are proficient in cash balancing and product protection.
Conducting random audits of cash and/or product, using audit checklist.
Reviewing security procedures and protocols with management team.
Reviewing incident reporting, with management team.
Executing monthly product inventory.
Ensuring daily balancing or cash and product are being done according to Garden State Botanicals Reviewing Loss Prevention (LP) procedures with team on a quarterly basis.
Qualifications and Education Must be 21 years old.
3-5 years' experience in retail management, managing a diverse team.
College degree preferred.
Must possess a valid driver's license and reliable transportation.
Experience in retail, hospitality or customer services preferred.
Excellent verbal and written communication skills Basic math skills.
Ability to work in a team environment Experienced in a fast paced, high transaction environment.
Having good organizational skills.
Having decision making skills.
Being analytical.
Being detail oriented.
Being proactive.
Physical and Environmental Requirements Ability to work a minimum of 8 hours a day and rotating shifts Flexible schedule availability including nights, weekends and holidays Ability to lift, push, and pull 50 pounds Ability to sit, squat, bend, and kneel repetitively throughout a work day Ability to stand for extended periods of time Ability to use a ladder (up to 12 ft.
extension) and general hardware tools needed for common repairs Ability and willingness to work in the following conditions:
General office environment Extended computer usageExtended phone usage including teleconferences, andWork environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.
Management reserves the right to assign other job duties as necessary.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
We maintain a drug-free workplace.
Job Type:
Full-time Pay:
$47,500.
00 - $52,000.
00 per year
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Day shift Evening shift Morning shift Weekly day range:
Monday to Friday Rotating weekends Weekends as needed Application Question(s):
How many years of cannabis dispensary experience do you have? Ability to Relocate:
North Brunswick, NJ 08902:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Additionally, the ATC Assistant Manager implements and maintains the policies and procedures of Garden State Botanicals and ensures compliance with all state and local laws and regulations.
Responsibilities include but are not limited to:
Policies, Procedures & Daily Operations Daily balancing of cash and product inventory, and training management team on cash and product inventory reconciliation.
Observing and participating in customer services on sales floor, including ATC agent productivity and customer engagement.
Auditing Communication Binder for current information and updates.
Auditing customer intake forms, for accuracy and completion.
Managing Verified Financial Hardship (VFH) program.
Maintaining compliance of all local and state regulations.
Maintaining accountability of all team members, in relation to specific job description.
Performing general office work, such as filing records, operating copy machines, and using email as correspondence.
Upholding all policies and procedures.
Requests, through ATC General Manager all facility maintenance, including HVAC, electrical, plumbing, snow removal and technology.
Providing the General Manager with feedback on inventory levels and dispensary sales on a weekly basis.
Training & Development Assist in training and development to ensure all ATC agents greet customers with a helpful, pleasant and compassionate attitude, making every interaction a positive experience.
Assist in training for team members on HIPAA and confidentiality requirements.
Assist training and development to all ATC agents to ensure proficiency in Viridian Sciences inventory management and point of sale platform and DPH Virtual Gateway system.
Ensuring that all team members are trained and current on product knowledge and proper dosage.
Ensuring that all team members are maintaining current Garden State Botanicals policies and procedures as well as all state and local laws and regulations.
Attend weekly touch bases with ATC General Manager to discuss short term objectives/action items and long-term strategic goals.
Assist in training the management team Reviewing and updating customer educational materials.
Participating in weekly management team meetings Participating in quarterly ATC team meetings.
Driving Business/Sales Reviewing sales daily and best practices to achieve goals, with team members.
Ensuring that all team members are trained on customer services, including customer intake, product knowledge and proper dosage.
Conducting 1-minute meetings, at the start of every shift, to ensure consistency in message and goals.
Assessing management team skills to lead the floor, as well as delegate tasks and drive sales.
Ensuring that all supply orders are submitted to accounting in a timely manner.
Delivering excellent and compassionate customer services.
Developing Garden State Botanicals customer loyalty and retention.
Preparing and fulfilling customer home delivery order Assist in coordinating customer home delivery schedule with Delivery Manager.
Company Culture Being a brand ambassador and training team members to represent the brand appropriately.
Implement and participate in community outreach programs, building relationships with community leaders and trust from our neighbors.
Following and implementing Garden State Botanicals core values, including respect, diversity, sustainability, research and service.
Ensuring that all team members are adhering to Garden State Botanicals cultural principles.
Responsible for maintaining ATC aesthetic according to Garden State Botanicals brand, including music selection and daily ATC cleanliness.
Fostering a highly motivated team environment.
Implementing brand sales marketing strategies.
Controlling & Preventing Loss Ensuring that all team members are proficient in cash balancing and product protection.
Conducting random audits of cash and/or product, using audit checklist.
Reviewing security procedures and protocols with management team.
Reviewing incident reporting, with management team.
Executing monthly product inventory.
Ensuring daily balancing or cash and product are being done according to Garden State Botanicals Reviewing Loss Prevention (LP) procedures with team on a quarterly basis.
Qualifications and Education Must be 21 years old.
3-5 years' experience in retail management, managing a diverse team.
College degree preferred.
Must possess a valid driver's license and reliable transportation.
Experience in retail, hospitality or customer services preferred.
Excellent verbal and written communication skills Basic math skills.
Ability to work in a team environment Experienced in a fast paced, high transaction environment.
Having good organizational skills.
Having decision making skills.
Being analytical.
Being detail oriented.
Being proactive.
Physical and Environmental Requirements Ability to work a minimum of 8 hours a day and rotating shifts Flexible schedule availability including nights, weekends and holidays Ability to lift, push, and pull 50 pounds Ability to sit, squat, bend, and kneel repetitively throughout a work day Ability to stand for extended periods of time Ability to use a ladder (up to 12 ft.
extension) and general hardware tools needed for common repairs Ability and willingness to work in the following conditions:
General office environment Extended computer usageExtended phone usage including teleconferences, andWork environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.
Management reserves the right to assign other job duties as necessary.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
We maintain a drug-free workplace.
Job Type:
Full-time Pay:
$47,500.
00 - $52,000.
00 per year
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Day shift Evening shift Morning shift Weekly day range:
Monday to Friday Rotating weekends Weekends as needed Application Question(s):
How many years of cannabis dispensary experience do you have? Ability to Relocate:
North Brunswick, NJ 08902:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
